Winkler Automotive Wins Prestigious Customer Service Award

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George Winkler’s goal of providing the area with the most complete and trusted independent automotive repair shop when he opened the doors to Winkler Automotive in 1982 was validated once again with the recent awarding of the “Excellence In Customer Service Award” from the Washington, Maryland, Delaware Service Station and Automotive Repair Association (WMDA).

The prestigious honor, from the region’s primary trade association for the industry, was bestowed upon Winkler and his staff at the organization’s recent Annual Convention & Mega Show in Ocean City, Md.

“This is the biggest honor we have received since we opened 30 years ago, and we couldn’t be more thrilled and proud with the recognition,” said Winkler. “We know the type of customer service we provide, and this is our No. 1 mission, but to be recognized for it is very special, and a tribute to our magnificent staff.”

The honor even attracted interest from Maryland state comptroller Peter Franchot, who personally wrote Winkler a note of congratulations, which read in part “you must be pleased that your work and professionalism have been recognized with this prestigious award.”

Franchot went on to add “you are making a significant contribution to our great state of Maryland and I thank you. As Maryland’s chief regulator of motor fuel and tax collector, I understand the countless contributions that your industry provides to our state and its families.”

Winkler Automotive, located in Gaithersburg at 401 East Diamond Avenue, is AAA approved, and all its technicians exceed rigorous standards to be ASE certified. And Winkler Automotive performs maintenance and repair service on all makes and models, including European, American and Japanese cars, trucks, SUVs, vans and minivans, along with extended warranty work on all.

The Washington, Maryland, Delaware Service Station and Automotive Repair Association, (WMDA) was established in 1937 as a trade association serving independent business men and woman of service stations, repair facilities, convenience stores, and other related businesses. WMDA provides automotive and management educational training programs throughout the year for owners, managers and technicians with the primary objective of innovating and educating.

The WMDA award now hangs proudly in the waiting room of Winkler Automotive, and also serves as a reminder to the Winkler staff of its commitment to customer service.

“I always stress to my staff to put themselves in our customer’s shoes,” noted Winkler. “People trust us, and when it comes to having your car serviced, that’s most important.”

About Winkler Automotive
Winkler Automotive of Gaithersburg is an AAA approved and ASE certified auto repair shop now celebrating its 30th year. Since 1982, Winkler Automotive has been committed to providing the best, most honest and most reliable car care service in the area, offering customers complete satisfaction and one-stop shopping, as well as an alternative to expensive dealerships. Winkler Automotive performs maintenance and repair service on all makes and models, including European, American and Japanese cars, trucks, SUVs, vans and minivans, while extended warranty work is also accepted. For more information and web specials, visit www.WinklerAutomotive.com, or call (301) 258-2774 and ask for owner George Winkler.

Automotive Suspension Parts – Macpherson Struts

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You could possibly very well have been informed that you have “MacPherson Struts” in your vehicle and wondered with the dealership or large box keep car assistance team technological article writer what on earth are these car or truck pieces and just how do they differ from excellent outdated fashioned ( and economical ) vehicle shock absorbers.

It is comparatively easy to spot if you do have MacPherson Struts. A suspension system with Macs might be very easily identified by even automotive repair novices by looking for an incredibly large and thick tube form strut connected to your wheel assembly in the base and slanting upwards away from your wheel. A coil spring is visible from your outside from the strut on the major, and an A-shaped arm operating horizontally from your base from the strut so its’ too legs attach for the frame.

When the MacPherson strut has the spring around the strut assembly, the shock absorber spindle and spring is often a mixed unit held in site with the best through the upper mount assembly and at the bottom through the ball joint and reduced handle arm. The shock absorber is really built into the MacPherson struts’ outer housing. The coil spring by itself is held in site by a decrease seat welded on the strut casing and an upper seat bolted towards the shock-absorber piston rod. In flip the upper mount bolts for your auto, truck, and bus or S.U.V. system.

Any looseness inside the control-arm bushings, ball joint, or strut-rod bushings or stabilizer bar inbound links would necessarily mean replacement. The strut assembly alone ought to be checked closely for spring fatigue, bad damping attributes, binding and popping that could nicely happen when the wheels are turned or rolled – must be checked in between for leaks between the shock shaft and shaft housing. By bouncing the suspension, verify for binding which indicates a possible bent shock absorber shaft. If any of those problems exist the strut may have to be taken apart for services and that is a position for which any back lawn mechanic really should genuinely look for vehicle mechanic skilled enable and aid.

The suspension components earning up this crucial element of driving contain the chassis or frame, coil springs, leaf springs, dampeners including struts and shock absorbers, and anti-swing or torsion bars. A suspension system commonly includes a combination of all those aforementioned parts. Every has an important job in the method, and all work with each other within their respective roles to keep your motor vehicle to the street and at a manageable experience.

How to install throw over saddlebags on your motorcycle

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This article specifically for Harley Davidson Sportster motorcycles it also applies other motorcycles

We sell a great line of quality bargain priced motorcycle saddlebags in various styles that fit a huge number bikes. About once a day I get an email asking about fitting the bags on a specific bike.

Before we start let’s make sure they will fit:

Let’s assume you are interested in some of my great leather throw-overs that measure: 14″ WIDE X 7″ THICK X 11″ TALL

This means that each bag is 14 inches long (measured horizontally), seven inches thick and 11 inches tall (measured vertically)

First Measure from the top of your pipes or chain (if the chain is unguarded), whichever is higher, to the bottom of your seat. You need 12 inches, if the dimension is any less don’t buy the bags they are too tall. Don’t worry about the shocks. Throw overs go over the shocks.

INSTALLING YOUR SADDLEBAGS

1. Remove your seat. Most Sportster motorcycle seats are removed by unscrewing the Philips head screw located at the rear of the seat. Slide the seat forward while lifting up slightly to detach the keyhole bracket from the seat post. Then slide the seat to the rear to detach the seat tongue from the rear tank bracket. The process is the same for solo and two-up seats.

2. The yoke is the part of the bags that fits under the seat. Unlace the yoke, position both bags in the location you want them to stay. Overlap one side of the yoke over the other. Using a marker, mark where the yoke lays over any obstructing hardware and the outline of outer edge of the upper yoke where it overlaps the lower wing of the yoke. Note: The saddlebags typically lay over the shocks. Some saddlebags are supplied with an additional yoke extender to be used with extra -wide bikes. This is typically not needed.

3. Lay the bags out flat, place the yoke over a piece of wood, telephone book or something similar. Line the marks up that you made in step 2. The existing holes work for the vast majority of motorcycles.

If the holes don’t line up, use an awl, ice pick or drill and make about six holes through both pieces of the yoke. Use the piece of leather strip to lace them together.

NOTE: On most motorcycles it is not necessary to make new holes. Some combination of the existing holes should fit.

4. Place the saddlebags on your bike. Reinstall the seat. Use the lower tie downs to secure the bottom of the bags.

5. Give your bike a final safety check. Make sure the seat and saddlebags are secure and the bags cannot come in contact with your wheel, spokes, belt or chain.

As always don’t stab, slice, fold, spindle or mutilate yourself while using sharp instruments!

Windshield Replacement – The Difference Between Dot Certified (oem Glass) And Aftermarket Glass

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Consumers looking for a high-quality windshield replacement should understand the major differences between the various types of auto glass available to them. Common options include original equipment manufacturer (OEM) distributor glass, dealer glass, and aftermarket glass. Which is the best for your windshield replacement?

If you purchase a replacement from a manufacturer-authorized dealer, you will get the same brand as your original windshield. But if you purchase your window from an auto glass shop, you will get it from a reliable OEM distributor who manufactures windows to the same exact specifications. These windows are the same shape, size, thickness, durability and color as original specifications. They are practically identical to the dealer versions and are also DOT-certified, meaning they are approved by the Department of Transportation.

Since this windshield was not manufactured by the original company, it is not exactly the same as what the dealer had on the car when it was manufactured, but it is comparable. The similarity is enough that if you were to return a leased automobile with an OEM replacement, the dealer would accept it.

Glass that you buy from a manufacturer-authorized car dealership is sourced from the exact same distributor that originally created your window. In this case, it will oftentimes have the car’s make stamped directly on it. If you absolutely must have the brand logo on your replacement window, you will have to go to a dealer to get it.

It is very common for automobile companies to change the supplier that they purchase their windshields from. It is a highly competitive business, so as contracts expire, the work may go out to bid. The bidding process is very competitive since these contracts are lucrative. This can result in a different company producing windshields from year to year for the same auto manufacturer.

Aftermarket glass is manufactured by businesses that don’t contract with any automobile manufacturers in particular. Because of copyright and licensing laws, these businesses are not allowed to produce windows for vehicles to the same specifications as OEM distributors. While aftermarket windshields are considerably less expensive than dealer or OEM products, having them installed can sometimes cause issues for the car owner, as some aftermarket products do not meet manufacturer and/or dealer requirements.

In addition, aftermarket glass is typically a different thickness than its counterparts. The vast majority of dealers will not allow you to bring back a leased automobile that has undergone aftermarket windshield replacement because the quality varies so much from the initial design; they don’t go through the same processes or meet the same requirements that OEM products do.

Of course, not all windshield damage requires a full replacement; any reputable automotive repair shop that handles glass repair or replacement can tell you if chips or cracks can be repaired. If a replacement is needed, consumers have a variety of windshield companies available to them, each offering services ranging from mobile installations to repair. In order to avoid leaks, outside noise or other potential problems that come with aftermarket products, be sure your window is being replaced only with OEM- or dealer-quality glass.

Build your garage’s reputation on the quality of your automotive lift service

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There are many procedures to follow and many different tools to use when inspecting or repairing an automobile. Doing a thorough job of inspecting and repairing a vehicle requires more than just looking under the hood. Of course, anyone who works in automotive repair knows this. And they know that providing an automotive lift service is one of the most important parts of servicing a vehicle. Incorporating an auto lift repair & service is the best way to ensure a vehicle is properly inspected and thoroughly restored.

If you want to build a reputation as providing the highest quality automotive repair, then you must have an auto lift repair and service that is second-to-none. The best way to ensure your mechanics are able to examine, diagnose, and repair vehicles in a safe and timely manner is to have an automotive lift service. The days of automotive repairman sliding under a vehicle with raggedy sliding boards are over. In the 21st century people want to see a repair service that uses state-of-the-art equipment.

To be sure, you may already offer an automotive lift service; but the question you must ask yourself is, is it good enough? Technological advances are being made all the time in the equipment used in an automotive lift service. You don’t want to be left behind. In order to remain competitive you need to have the tools and equipment that will allow you to enhance the value of your auto lift repair and service. This can only be done by investing in the best equipment available.

Indeed, it is important to remember that automotive lift service equipment is an investment just like any other you’ve made or plan on making to grow your business. Your auto repair service can only grow on the strength of its reputation and an increase in the number of new customers you attract. An automotive lift service may seem like a minor thing, but it can mean all the difference between a vehicle that has been properly looked at and repaired, with a full view of all the various parts, gears, and combinations under the vehicle, and one that has only been briefly scanned and not thoroughly serviced. A repair shop in which vehicles are fixed in the first instance tends to do much better than one in which drivers have to return again and again because of the same problem.

Fortunately, finding the best in equipment for an automotive lift service is not that difficult. And the place to begin your search is on the worldwide web. The web gives you the ability to bring many of the vendors selling this kind of equipment to you. This will give you to opportunity to compare the price and value of the many firms offering this kind of equipment. Using the web will also enable you to find out the reputation of a firm. The best predictor of future performance is past performance. And the firm with a proven record of delivering high customer satisfaction is the one most likely to meet your needs and expectations.